Cebu Pacific warns against fake tickets and ID cards

Cebu Pacific (CEB), in a press advisory, revealed that  it has intercepted passengers who attempted to use tickets booked in the name of other persons. These passengers presented fake identification cards that were allegedly provided by unauthorized travel agencies who sold them confirmed Cebu Pacific itineraries with bookings under different names.

Cebu Pacific warns the travel agencies involved to cease and desist from engaging in these unlawful acts as soon as possible. CEB has also reported to the Philippine National Police (PNP) passengers who presented fake IDs in an attempt to use tickets booked in the name of other guests.

CEB reminds the travelling public that passengers and travel agencies who engage in these fraudulent transactions may be charged with civil and criminal actions under existing laws, and may face imprisonment of up to 20 years.

Guests are encouraged to book flights only via the official Cebu Pacific website, Cebu Pacific Mobile App, reservation hotlines, and to transact with legitimate sales agents.

Passengers may also check CEB’s latest seat sales and promos by signing up for CEB’s newest lifestyle rewards program, GetGo, or by following CEB’s official Twitter(@CebuPacificAir) and Facebook pages.

CEB's authorized payment channels and payment procedures can also be found here:

CEB Payment Channels
The following are the authorized Cebu Pacific payment channels.
Over the counter: Robinsons Bank, Bank of the Philippine Islands, Metrobank, Banco de Oro, and Banco de Oro remittance centers in Hong Kong and Macau
Online: Cebu Pacific Air website via credit card payment, Bancnet Online, Paypal, and Alipay
ATM Transactions in Bancnet and Megalink member banks
Department Stores: Robinsons Department Stores and SM Department Stores
LBC Branches
Bayad Centers
Cebuana Lhuillier
In the United Arab Emirates (UAE):  Abu Dhabi Travel Bureau and Al Rais Travel
In Kuwait: Caesars Travel Group/Selrahco Management and Consultancy Services


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